At iqooanoo, we stand behind every account we deliver. Our clear and fair refund policy ensures you are protected — always. Read everything you need to know below.
Invalid accounts replaced free within 30 days of delivery — no questions asked.
Replacement or refund requests processed within 24 hours of submission.
Reach our team anytime via WhatsApp, Telegram or Email for instant help.
Every order is backed by our written quality and delivery guarantee policy.
iqooanoo is committed to delivering only high-quality, phone-verified social media accounts. We manually check every account before shipping. However, if something goes wrong on our end, we make it right — fast and fairly.
This policy applies to all orders placed through WhatsApp, Telegram, or Email. Please read the full terms below before placing your order.
We will replace accounts or issue a refund in the following situations. These are covered under our 30-day quality guarantee from the date of delivery.
The following situations are not covered under our refund or replacement policy. Please review these carefully before placing your order.
In some cases, we may offer a partial replacement or partial refund. This applies when only some accounts from a bulk order have issues, or when the issue is minor and resolvable.
Follow these simple steps to submit your replacement or refund request. We aim to resolve all issues within 24 hours.
As soon as you notice an issue, reach out via WhatsApp (+92 371 008 6951) or Telegram (@Annuseller01). Do not attempt to fix the account yourself first.
Within 30 days of deliveryShare a screenshot or screen recording clearly showing the issue — invalid login, banned account, or wrong format. This helps us process your claim faster.
Screenshot / video requiredOur support team reviews your claim within 2–4 hours. We check delivery records, account status logs, and confirm the issue on our end before approving.
2–4 hour review timeOnce approved, replacement accounts are delivered to you within 24 hours — fresh, verified, and ready to use. In rare cases we issue a full refund if stock isn't available.
Delivered within 24 hoursAfter your replacement, our team checks in to make sure everything is working correctly. Your satisfaction is our top priority — we don't close tickets until you're happy.
Post-replacement check-inUnderstanding real-world examples helps you know exactly what is and isn't covered.
You received your accounts but 15 of 100 give "incorrect password" errors immediately. We replace all 15 accounts free within 24 hours.
You used bots or automation tools on the accounts and they got banned. This is a ToS violation on your part and is not covered by our policy.
You ordered 50 Gmail accounts and 10 were already suspended before you even logged in. We replace all 10 immediately at no extra cost.
Out of 500 accounts ordered, 48 don't work. We send 48 fresh replacements free. The remaining 452 that work are not eligible for replacement.
You changed the account password and accidentally got locked out. This is user error and is not covered under our replacement guarantee.
You ordered Telegram accounts but received Discord accounts by mistake. We immediately redeliver the correct accounts and apologize for the error.
Every account passes our 5-step quality check before delivery.
Faulty accounts replaced at zero cost within 30 days.
All claims resolved within 24 hours — guaranteed.
Honest, transparent decisions. No unfair denials ever.
Our support team is available 24/7. Don't wait — the sooner you report an issue, the faster we resolve it. Reach out on any channel and we'll get started right away.
Everything you need to know about our refund and replacement process.
Our team is online right now and ready to help. Don't hesitate — reach out and we'll resolve your issue fast, fairly, and professionally.